PexUniverse.com Shipping Policy

Free Shipping Policy:

Free shiping on all orders over $250.00 with FedEx Ground.

In addition, Pex Universe offers free shipping on all PEX tubing and radiant heat manifolds, as well as most of PEX tools, tankless water heaters and hundreds of other products under $250.00

Free shipping policy is valid for continental US only.

Combined Shipping:

Shipping rates are calculated automatically at the checkout, based on item(s) weight and destination zip code. Products with “free shipping” are considered weightless and do not increase the shipping costs when combined with other items. You can also combine products with free freight with other products to get the order above $250.00 and qualify for free shipping.

To get a shipping costs estimate, use option “Check Shipping Costs” from your Cart or at the Checkout.

Processing Times:

Most orders are processed and shipped the same day if placed before 3.00pm EST.
Orders placed on Saturday and Sunday will be processed the next business day.
National Holidays can change shipping schedule and carrier delivery times – please inquire.

Tracking Information:

Tracking information is submitted to your e-mail at the time of shipment or within 24 hours of shipment and is also available under the "Order History" tab in your PexUniverse.com account.

Insurance:

 Absolutely all orders you place at PexUniverse.com are insured against damage or loss. In the event your order was delivered damaged, or was lost in transit, contact us by phone or e-mail and our Customer Service Representative will glady assist you.

Transit Time:

 Transit Times will vary depending upon product availability and destination zip code.

The following numbers are estimates; actual delivery dates can change due to holidays or weather conditions:
East Coast: 1-3 business days
Central: 2-4 business days
Midwest: 2-4 business days
West Coast: 3-5 business days