Please note: the only online platform which collects legitimate PexUniverse.com reviews from our real customers for real orders is ResellerRatings.com
How it works:
1. After an order is placed on PexUniverse.com, within a span of several days, our
customer gets a review request notification on their e-mail from ResellerRatings.com - an independent 3rd party agency and our provider of choice for managing reviews for our business.
2.
The only information we share with this agency is the order number and contact e-mail.
3. Customer may choose whether or not to leave a review and rate our services (such as Pricing, Shipping, Customer Service) and decide for themselves what this rating would be - effectively removing PexUniverse from this decision-making process and allowing for open sharing of fair and unbiased opinions.
We do not share this information with other platforms which post online reviews, including, but not limited to TrustPilot, Sitejabber, Complaints Board, BBB, Yelp, etc. - and therefore,
they cannot be considered a trustworthy source of comprehensive and unbiased opinions from our real customers.
We stand behind our products and our services. If you have any questions, suggestions, issues or concerns - feel free to
contact us at your convenience.
All trademarks and brands are property of their respective owners.
